| Policy & Procedure Manuals |
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Are you and your staff singing off the same hymn sheet ?
Are your policies and procedures and informal and outdated ?
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We specialise in the development of policy and procedure manuals, which provide a foundation for guiding the company to its strategic objectives. They are living documents and should be periodically updated to reflect the current style of the business.
They provide an important communication tool and assist in:
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Inducting new employees |
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Providing clarity in understanding |
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Reinforcing training |
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Motivating employees |
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Identifying expectations |
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Providing the basis for adopting new principles and guidelines |
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Other things to consider:
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Who will manage the policy and procedure department or function ? |
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Do you have a skilled procedures writer? |
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What format will you develop the company manuals. Printed, PDF, online ? |
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How will you collect and/or solicit ideas for draft policies and procedures ? |
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Who will develop and integrate forms with policies and procedures ? |
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Who will coordinating reviews and approvals ? |
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Training and mentoring users of published policies and procedures ? |
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How will they be maintained and updated. |
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